Voice Agents for Home Services
Never miss another service call
Your phone rings constantly. Emergencies, estimates, maintenance calls—all competing for attention. Voice agents that answer every call, qualify the job, and schedule the right technician.
The Challenge
Phone volume is a double-edged sword
More calls means more business—unless you can't answer them all.
Missed calls cost jobs
Every call that goes to voicemail is a customer who calls your competitor instead.
Dispatchers are overwhelmed
Peak hours and emergencies create backlogs that frustrate customers and staff.
After-hours means lost revenue
Nights and weekends generate premium jobs, but answering services can't qualify.
Technicians on wrong jobs
Poor intake leads to mismatched skills, wasted trips, and unhappy customers.
Industry Coverage
Configured for your trade
Voice agents trained on the specific conversations each service type handles.
HVAC
Handle emergency calls, schedule maintenance, and dispatch technicians efficiently.
- Diagnose heating/cooling issues over the phone
- Emergency call triage and prioritization
- Maintenance plan renewals and upsells
- Technician dispatch based on availability
Plumbing
Qualify water emergencies, schedule repairs, and book drain cleaning appointments.
- Emergency severity assessment
- Service type classification
- Collect property details and access info
- Same-day appointment scheduling
Roofing
Qualify storm damage claims, schedule inspections, and book estimates.
- Storm damage qualification
- Insurance claim assistance questions
- Roof age and type assessment
- Free inspection scheduling
Capabilities
Built for high-volume operations
Handle call volume that would require a full-time dispatch team.
Always Answered
Every call picked up on the first ring. No hold times, no voicemail, no lost customers.
Smart Triage
Distinguish emergencies from routine calls. Prioritize and route appropriately.
Service Matching
Collect job details to match the right technician with the right skills.
Schedule Integration
Book appointments directly into your system based on technician availability and location.
Service Area Validation
Confirm addresses are in your coverage zone before scheduling.
Customer History
Access past service records to provide context-aware support.
In Practice
From call to dispatch
Call answered instantly
No hold music, no voicemail. Every caller gets immediate attention.
Issue diagnosed
Guided questions determine service type, urgency, and required skills.
Details collected
Address, access instructions, property type, and preferred timing captured.
Technician matched
Right skills, right location, right availability. Job assigned automatically.
Confirmation sent
Customer receives appointment details. Technician gets complete job info.
Results
Capacity without headcount
Handle every call professionally
See how voice agents can answer your phones, qualify your calls, and schedule your technicians. We'll show you exactly how it works with your dispatch workflow.